Terms of Service

Last updated: October 3, 2026

Welcome to SKALX, a global marketplace platform for hobbyists, manufacturers, and retailers of scale modeling kits, tools, and accessories. These Terms of Service ("Terms") govern your access to and use of the SKALX platform, including our website, mobile applications, and related services (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access the Service.

1. Acceptance of Terms

By creating an account, accessing, or using the SKALX platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and SKALX.

If you are using the Service on behalf of a business or organization, you represent and warrant that you have the authority to bind that entity to these Terms, and "you" will refer to that entity.

2. Platform Description

SKALX is an online marketplace platform that connects sellers (hobbyists, manufacturers, and retailers) with buyers seeking scale modeling kits, tools, accessories, and related products. SKALX acts as an intermediary platform and does not manufacture, warehouse, or directly sell products unless explicitly stated.

SKALX provides tools and services to facilitate transactions, including payment processing, order management, dispute resolution, and customer support. However, SKALX is not a party to the actual sale transaction between buyers and sellers.

3. Account Registration and Eligibility

3.1 Eligibility Requirements

You must be at least 18 years old to use the Service
You must provide accurate, current, and complete information during registration
You must maintain and update your account information to keep it accurate
You are responsible for maintaining the security of your account credentials
You may not create multiple accounts without prior authorization

3.2 Account Verification

SKALX may require identity verification, business registration documents, and other information to verify your identity and eligibility to sell on the platform. You agree to provide such information promptly and accurately.

3.3 Account Security

You are solely responsible for all activities that occur under your account. You must immediately notify SKALX of any unauthorized use of your account or any other breach of security.

4. Seller Obligations and Responsibilities

4.1 Compliance with Laws

Sellers must comply with all applicable local, state, national, and international laws and regulations, including but not limited to:

Consumer protection laws
Intellectual property laws
Export and import regulations
Tax obligations and reporting requirements
Data protection and privacy laws

4.2 Product Authenticity and Quality

Sellers must ensure that all products listed on SKALX are authentic, accurately described, and meet all quality standards. Counterfeit, replica, or misrepresented products are strictly prohibited.

4.3 Accurate Product Information

Sellers are responsible for providing accurate, complete, and up-to-date product information, including descriptions, specifications, pricing, availability, and images. Misleading or false information may result in account suspension or termination.

4.4 Inventory Management

Sellers must maintain accurate inventory levels and promptly update product availability. Selling products that are out of stock or unavailable may result in penalties.

5. Product Listings and Content

5.1 Listing Requirements

All product listings must include accurate titles, detailed descriptions, high-quality images, pricing information, shipping details, and return policies. Sellers are responsible for ensuring listings comply with SKALX's content guidelines.

5.2 Prohibited Products

The following products are strictly prohibited on SKALX:

Illegal items or items that violate applicable laws
Counterfeit or replica products
Dangerous or hazardous materials
Weapons, ammunition, or related items
Adult content or explicit materials
Products that infringe on intellectual property rights

5.3 Content Ownership

By listing products on SKALX, you grant SKALX a non-exclusive, worldwide, royalty-free license to use, display, and distribute your product images, descriptions, and other content for the purpose of operating and promoting the platform.

6. Pricing, Payments, and Transactions

6.1 Pricing

Sellers set their own product prices. Prices must be displayed clearly and include all applicable taxes. Sellers are responsible for calculating and remitting sales tax, VAT, or other applicable taxes in jurisdictions where required.

6.2 Payment Processing

SKALX facilitates payment processing through third-party payment providers. Payments are processed securely, and funds are held in escrow until order fulfillment is confirmed. Sellers receive payments according to SKALX's payout schedule and policies.

6.3 Transaction Fees

Marketplace fees and commissions are dormant. No marketplace fee is charged in the current seller and admin test workflows.

6.4 Refunds and Chargebacks

Sellers are responsible for handling refunds and chargebacks in accordance with SKALX's refund policy and applicable payment processor requirements.

7. Shipping and Fulfillment

7.1 Shipping Obligations

Sellers are responsible for shipping products to buyers within the timeframe specified in their listings. Shipping delays must be communicated promptly to buyers.

7.2 Shipping Costs

Shipping costs may be paid by the buyer or seller, as specified in the product listing. Sellers must clearly communicate shipping terms and costs.

7.3 Order Fulfillment

Sellers must fulfill orders accurately and promptly. Failure to fulfill orders may result in penalties, account restrictions, or termination.

8. Returns, Refunds, and Disputes

8.1 Return Policy

Sellers must clearly specify their return policy in product listings. SKALX may require minimum return periods for certain product categories. Returns must be processed in accordance with the seller's stated policy.

8.2 Refund Processing

Refunds are processed through SKALX's payment system. Sellers are responsible for issuing refunds in accordance with SKALX's refund policy and applicable consumer protection laws.

8.3 Dispute Resolution

SKALX provides dispute resolution services for transactions. Both buyers and sellers agree to participate in good faith in SKALX's dispute resolution process. SKALX's decisions in disputes are binding.

9. Intellectual Property Rights

9.1 Your Content

You retain ownership of content you create and upload to SKALX, including product listings, images, and descriptions. However, you grant SKALX a license to use this content as described in Section 5.3.

9.2 SKALX Intellectual Property

All SKALX trademarks, logos, service marks, and other intellectual property are owned by SKALX and may not be used without prior written permission.

9.3 Infringement Claims

SKALX respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA) and similar laws. If you believe your intellectual property has been infringed, please contact us with details of the alleged infringement.

10. Prohibited Activities

You agree not to:

Violate any applicable laws or regulations
Infringe on the rights of others, including intellectual property rights
List prohibited products or services
Engage in fraudulent, deceptive, or misleading practices
Manipulate search results, reviews, or ratings
Circumvent SKALX's fee structure
Harass, abuse, or harm other users
Use automated systems to access the Service without authorization
Interfere with or disrupt the Service's operation

11. Platform Fees and Commissions

Subscriptions, memberships, listing fees and commissions are currently dormant. Any future fee structure will be communicated before activation.

12. Dispute Resolution

12.1 Informal Resolution

Before initiating formal dispute resolution, parties agree to attempt to resolve disputes informally through good faith negotiation.

12.2 Mediation

If informal resolution fails, disputes may be subject to mediation through a mutually agreed mediator or SKALX's dispute resolution service.

12.3 Arbitration

Any disputes not resolved through mediation may be subject to binding arbitration in accordance with the rules of the American Arbitration Association or similar organization.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SKALX SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

SKALX'S TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO SKALX IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

SKALX ACTS AS AN INTERMEDIARY PLATFORM AND IS NOT RESPONSIBLE FOR THE ACTIONS, CONTENT, OR PRODUCTS OF THIRD-PARTY SELLERS OR BUYERS.

14. Indemnification

You agree to indemnify, defend, and hold harmless SKALX, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising out of or relating to:

Your use of the Service
Your products, listings, or content
Your violation of these Terms
Your violation of any rights of another party

15. Termination

15.1 Termination by You

You may terminate your account at any time by contacting SKALX support or using the account deletion feature in your settings.

15.2 Termination by SKALX

SKALX may suspend or terminate your account at any time, with or without notice, for violation of these Terms, illegal activity, or any other reason deemed necessary to protect the platform and its users.

15.3 Effect of Termination

Upon termination, your right to use the Service immediately ceases. Outstanding orders must be fulfilled, and any outstanding payments will be processed according to SKALX's policies.

16. Modifications to Terms

SKALX reserves the right to modify these Terms at any time. Material changes will be communicated via email or platform notification. Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms.

If you do not agree to the modified Terms, you must stop using the Service and may terminate your account.

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in [Your Jurisdiction].

18. Contact Information

If you have questions about these Terms, please contact us:

Email: legal@skalx.com
Support: support@skalx.com
Address: [Your Company Address]

By using SKALX, you acknowledge that you have read and agree to these Terms of Service.